Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Max and Plugs to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Max and Plugs shall be made either by e-mail, sent to the address we provide on our Web site. Email address: info@maxandplugs.com

    Delivery shall be deemed to have been made by You to Max and Plugs five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of: Max and Plugs

    Copyright © 2010-2018 Max and Plugs. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2018 Max and Plugs. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Max and Plugs. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Max and Plugs or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Max and Plugs and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Max and Plugs believes that customer conduct violates applicable law or is harmful to the interests of Max and Plugs and its subsidiaries.

    Although the Max and Plugs site includes links providing direct access to other Internet sites, Max and Plugs takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those other sites.



  • Privacy Policy
  • We respect your privacy. We don't sell, lend or share your information in any way. We know how important your privacy is.

    We do maintain a list of mailing addresses and emails for our own marketing. From time to time we may do a postcard mailing or send emails to let you know about new products or special sales or events. But we assure you that your mailbox will not be loaded with junk mail. If you would like to be removed from our list, please email us.

    We do not keep track of individual use of our website. However, we do keep track of how many people visit our site and at what time. We also collect very general information on what type of operating systems and browsers those that connect to our site use. This allows us to create a website that caters to the needs of our viewers and at the same time give them complete anonymity

    Credit Card transactions are secure.  Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology.  Rest assured that both your credit card information and personal information are protected. We never collect or store your credit card information.

    Max and Plugs use of personal information that you may submit to Max and Plugs through this Web site is governed by the Max and Plugs Privacy Policy.



  • Shipping & Delivery
  • At this time, Max and Plugs ships merchandise to locations within the United States and Canada. Max and Plugs does not ship to other international locations at this time. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Most items, if ordered before 12:00pm (pst), will ship same day or next day except Saturdays, Sundays and Holidays. Delivery time will vary depending upon your geographic location, order date and holiday periods. Some items may ship separately. Some items can't be expedited due to size, weight or vendor constraints and will only have Standard Shipping available. Some items ship directly from the manufacture. Shipping fees are based on weight and dimensions of entire order. We do not pad our shipping fees nor do we have a handling fee. Some items may ship separately.



  • Sales Tax
  • We will charge sales tax, as required by law, for orders purchased within and/or shipped to California. No sales tax will be applied to addresses in other states.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Max and Plugs makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Max and Plugs SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Max and Plugs BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Max and Plugs.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Max and Plugs is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Max and Plugs.

    The inclusion of material on this server does not imply any endorsement by Max and Plugs, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Max and Plugs tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • Your satisfaction is very important to us. If you are dissatisfied, you may return it for an exchange or a full refund, (excluding shipping and handling fees) for up to 30 days from the delivery date. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Returns made after 30 days will not be eligible for refund or exchange. If you wish to return or exchange an item, please email us at: info@maxandplugs.com. The item must be in its original packaging, be unworn, unused, unwashed, in perfect condition, and include the original packing slip. The customer is responsible for return shipping. We recommend that you insure the package and keep the shipping receipt until the credit is issued. Please note, all sales of items purchased on Sale are considered final. Returns of these items will not be accepted. Please Note: Due to standard health regulations we cannot accommodate returns or exchanges of beds, carriers or blankets.



  • Store Hours
  • Customer service is available hours are Monday - Friday 8:00am - 5:00pm (PST).

    Email us at: info@maxandplugs.com. We will respond within 12 hours.

    Call us at: 1-877-Max-Plugs (1-877-629-7584)